Mediation is only right when everyone can speak freely and safely. Whatever the dispute, at work, in business, with neighbours, with a landlord or tenant, or within a family, here is how I check for safety and where to get help.
Mediation only works when everyone involved can speak openly without fear. Before any joint session, I meet each person on their own and ask whether they have any concerns about their safety or about being in the same room, online or in person, as the other party. That way anyone can tell me privately if they are worried. You can also raise a concern at any later stage, including during a session.
Intimidation, harassment, threats or a history of abuse between the people involved can make mediation unsafe or unfair. This can arise in any kind of dispute, between colleagues, neighbours, business contacts or family members. Please tell me in confidence. Depending on the situation we might:
You will never be pressured to mediate, and you can stop at any time. In a workplace matter involving harassment you do not wish to resolve informally, your employer's formal procedures may be the more appropriate route.
If you are experiencing abuse from a partner or family member, these national services offer free, confidential support:
If you share a device or think someone may be checking your browsing, use a private or incognito window, and clear your history after visiting. When you contact me, tell me if it is not safe to leave a voicemail or send a text. If you are taking part online, see how I keep online sessions private and safe.
A short call to talk through your situation and whether mediation is right for you.
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